Shipping & Returns
FREE shipping on all orders of $50 or more! (Orders will ship out within 2-4 business days)
First class shipping (Orders will ship out within 2-4 business days)-$4
Priority shipping (Orders will ship out within 1-2 days) -$8
Once we deliver your package to USPS, we are not responsible for delays in shipping, lost or damaged items, or products marked "Delivered" by USPS. All orders will receive an email with the tracking number once the order has been shipped. If tracking states that your order has been delivered, we are not responsible for refunding or replacing merchandise if it is lost or stolen.
We want to make sure you love everything about your Tilly Lane purchase, so we are happy to accept returns within 14 days of receiving your purchase. Email us to receive a pre-paid return shipping label.
Items sent back must unused, unworn condition. Please help us by returning them in the original box they were sent in to you. Upon receiving your return, a refund will be issued to the original payment used. If items are visibly worn or not in the condition you received them, a refund will not be processed.
*All returns on items purchased before August 30, 2019 cannot be returned.